Introduction
We, EAM EXCLUSIVES LTD, are committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you interact with us.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, address, phone number, email address.
- Payment Information: Credit card details, bank account information, billing address.
- Order Information: Details of the products you have purchased, delivery address.
- Technical Data: IP address, browser type, operating system, referring URL, page visits, and other similar information.
- Communication Data: Emails, phone calls, and other correspondence.
How We Use Your Information
We use the information we collect in various ways, including to:
- Process Orders: To handle and fulfill your orders, including delivery and billing.
- Communicate with You: To provide you with information related to your orders, respond to your inquiries, and provide customer support.
- Improve Our Services: To enhance our website, products, and services based on feedback and usage patterns.
- Marketing and Promotions: To send you promotional materials, offers, and newsletters, if you have opted in to receive such communications.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery companies, and IT service providers. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or in the good faith belief that such action is necessary to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
Security of Your Information
We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use industry-standard encryption protocols to protect data during transmission.
- Access Controls: We restrict access to your personal data to authorized personnel only.
- Data Storage: We store your personal data on secure servers with robust security controls.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request access to your personal data and obtain a copy of the information we hold about you.
- Rectification: The right to request correction of any inaccurate or incomplete data we have about you.
- Erasure: The right to request the deletion of your personal data under certain circumstances.
- Restriction: The right to request restriction of processing your personal data under certain conditions.
- Objection: The right to object to the processing of your personal data for direct marketing purposes.
- Portability: The right to request the transfer of your personal data to another organization or directly to you, under certain conditions.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this policy.
Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us at:
- Address: 9 Paget Road, Ilford, England, IG1 2HP
We are committed to addressing any concerns and ensuring your privacy is protected.